This add-on costs $9 and isn't part of the main Chatbot Builder purchase
Zendesk Integration with Chatbot Builder
Use this app to automatically synchronize Zendesk customers with Chatbot Builder, view Zendesk tickets, or create new ones without leaving Chatbot Builder, and more.
Purchase for $9
Zendesk
Tickets Synchronization
Chatbot Builder will automatically displays the Zendesk tickets of the active Chatbot Builder user by matching its email or phone number. Each ticket displays the status, title, and when clicked, openes in Zendesk.
- Zendesk tickets syncronization
- Automatic ticket update with latest messages
Conversion to Zendesk Ticket
Convert Chatbot Builder conversations into Zendesk tickets on the fly with one click. The tickets are automatically synchronized when new messages are sent or received in Chatbot Builder.
- Converts chats in Zendesk tickets
- Automatic synchronization and user creation
